Privacy Policy
Hixmed Co., Ltd. (hereinafter referred to as “the Company”) complies with the Personal information Protection Act and relevant laws to protect the rights and freedoms of individuals. We lawfully process and safely manage personal information. In accordance with the Personal information Protection Act, we provide information on the procedures and standards for processing and protecting personal information, ensuring that any related issues are handled promptly and efficiently. The following outlines our privacy policy.
[Personal Information Collected and Methods of Collection]
1. Items of Personal Information Collected
• Required Information: Name, email address, contact information, customer inquiry messages
• Automatically Collected Information: IP address, access logs, cookies, service usage history, etc.
2. Methods of Collecting Personal Information
• Direct input by the individual during service usage
• Automatic collection during service usage
• Collection through customer inquiries and consultations
[Purpose of Collecting and Using Personal Information]
The Company processes personal information for the following purposes. The collected personal information will not be used for purposes beyond the following unless separate consent is obtained as required by the Personal Information Protection Act
• Providing and operating services
• Responding to customer inquiries and support
• Marketing purposes (if consented to in advance)
We do not use personal information for purposes other than the agreed purposes or share it with third parties without the individual’s consent
[Retention and Usage Period of Personal Information]
The collected personal information will be destroyed immediately after the retention period expires or the purpose of processing is fulfilled, except as required by relevant laws
| Category | Information Collected | Retention Period | Legal Basis |
|---|---|---|---|
| Required Information | Name, email, contact information, customer inquiry messages | 3 years or until the purpose is achieved | Personal Information Protection Act |
| Optional Information | IP address, access logs, cookies, service usage history, etc. | 3 months | Protection of Communications Secrets Act |
[Provision and Delegation of Personal Information to Third Parties]
1. We do not provide personal information to third parties without consent. However, exceptions apply in the following cases
• If prior consent has been obtained
• If disclosure is required by law
2. We may delegate certain tasks to external parties to provide services smoothly. In such cases, we establish necessary safeguards for personal information protection through contracts
[Destruction of Personal Information]
1. Destruction Procedure
• Personal information is destroyed according to internal policies and legal requirements after the retention period ends or the purpose is fulfilled
2. Destruction Methods
• Electronic files: Deleted using technical methods to prevent recovery
• Paper documents: Destroyed through shredding or incineration
[Rights of Individuals and How to Exercise Them]
1. Individuals have the right to request access, correction, or deletion of their personal information
2. Such requests can be made via the customer service center or email, and we will respond promptly in accordance with the law
[Technical and Managerial Safeguards for Personal Information Protection]
We implement the following measures to protect personal information
• Encryption and restricted access
• Security systems to prevent hacking and malware
• Minimization of staff handling personal information and regular training
[Personal Information Protection Officer and Contact Information]
We have designated the following officer for personal information protection.
• Personal Information Protection Officer: Jeong Yong Ki
• Contact: [email protected]
[Changes to the Privacy Policy]
This privacy policy may be revised based on legal or company policy changes. Any updates will be announced on the website in advance.
• Effective Date: January 1, 2025